The Resource Practical Strategies for Resolving Conflict, Video Education Australasia

Practical Strategies for Resolving Conflict, Video Education Australasia

Label
Practical Strategies for Resolving Conflict
Title
Practical Strategies for Resolving Conflict
Statement of responsibility
Video Education Australasia
Contributor
Subject
Genre
Language
eng
Summary
Managing conflict effectively is essential to a productive work environment. This program plays out some of the potential conflicts that can occur in an aged care facility, shows the negative responses to disagreements, and then offers practical techniques to better deal with disagreements in a health care setting. Actors demonstrate how conflicts between staff and relatives can often be resolved by using fogging and negative assertion; how tension between peers can be alleviated by self-disclosure and free information; and how disagreements between staff and superiors can be dealt with using the broken-record, workable-compromise, and negative-inquiry techniques. Part 2 of the series Conflict Management in Health Care
Member of
Cataloging source
AzPhAEM
Characteristic
videorecording
Intended audience
11 & up
http://library.link/vocab/relatedWorkOrContributorName
  • Films Media Group
  • Video Education Australasia
  • Films for the Humanities (Firm)
Runtime
21
Series statement
Conflict Management in Health Care for the Elderly
http://library.link/vocab/subjectName
  • Aged
  • Aged
  • Conflict management
  • Conflict (Psychology)
  • Interpersonal communication
  • Human communication
  • Educational films
  • Video recordings
Target audience
adult
Technique
live action
Label
Practical Strategies for Resolving Conflict, Video Education Australasia
Link
http://catalog.forsythpl.org/polaris/custom/videoLogin.aspx?url=41133
Instantiates
Publication
Note
  • Films on Demand is distributed by Films Media Group for Films for the Humanities & Sciences, Cambridge Educational, Meridian Education, and Shopware
  • Encoded with permission for digital streaming by Films Media Group on Jan. 24, 2010
Antecedent source
unknown
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
multicolored
Configuration of playback channels
unknown
Content category
two-dimensional moving image
Content type code
  • tdi
Content type MARC source
rdacontent
Contents
Conflict Between Staff & Relatives (2:00) -- Aggressive vs. Appropriate Response to Conflict (1:27) -- Positive Responses to Conflict (1:07) -- Conflict Between Peers (1:01) -- Successful Conflict Resolution (1:56) -- Conflict Between Staff & Doctors (1:24) -- Successful Conflict Resolution: Broken Record (1:48) -- Conflict Between Staff & Administration: Passive and Aggressive (1:22) -- Successful Conflict Resolution: Workable Compromise (1:35) -- Preparation for Conflict Resolution (1:04) -- Review of Techniques (0:52) -- Effective Conflict Resolution Techniques (2:01)
Dimensions
  • unknown
  • other
Extent
1 streaming video file (21 min.)
File format
one file format
Form of item
online
Governing access note
Access requires authentication through Films on Demand
Level of compression
unknown
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Medium for sound
other
Other physical details
sd., col., digital file.
Publisher number
41133
Quality assurance targets
unknown
Reformatting quality
unknown
Sound
sound
Sound on medium or separate
sound on medium
Specific material designation
  • remote
  • other
System control number
  • 100041133
  • (FOD)100041133
System details
  • Mode of access: Internet
  • System requirements: FOD playback platform
Video recording format
other
Label
Practical Strategies for Resolving Conflict, Video Education Australasia
Link
http://catalog.forsythpl.org/polaris/custom/videoLogin.aspx?url=41133
Publication
Note
  • Films on Demand is distributed by Films Media Group for Films for the Humanities & Sciences, Cambridge Educational, Meridian Education, and Shopware
  • Encoded with permission for digital streaming by Films Media Group on Jan. 24, 2010
Antecedent source
unknown
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
multicolored
Configuration of playback channels
unknown
Content category
two-dimensional moving image
Content type code
  • tdi
Content type MARC source
rdacontent
Contents
Conflict Between Staff & Relatives (2:00) -- Aggressive vs. Appropriate Response to Conflict (1:27) -- Positive Responses to Conflict (1:07) -- Conflict Between Peers (1:01) -- Successful Conflict Resolution (1:56) -- Conflict Between Staff & Doctors (1:24) -- Successful Conflict Resolution: Broken Record (1:48) -- Conflict Between Staff & Administration: Passive and Aggressive (1:22) -- Successful Conflict Resolution: Workable Compromise (1:35) -- Preparation for Conflict Resolution (1:04) -- Review of Techniques (0:52) -- Effective Conflict Resolution Techniques (2:01)
Dimensions
  • unknown
  • other
Extent
1 streaming video file (21 min.)
File format
one file format
Form of item
online
Governing access note
Access requires authentication through Films on Demand
Level of compression
unknown
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Medium for sound
other
Other physical details
sd., col., digital file.
Publisher number
41133
Quality assurance targets
unknown
Reformatting quality
unknown
Sound
sound
Sound on medium or separate
sound on medium
Specific material designation
  • remote
  • other
System control number
  • 100041133
  • (FOD)100041133
System details
  • Mode of access: Internet
  • System requirements: FOD playback platform
Video recording format
other

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